Terms and Conditions XM66 — User Guide Platform

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and xm66 ("Platform", "We"). These Terms govern all aspects of your use of the xm66.vu website, the xm66 mobile app, and all services offered by the platform.

By registering an account, making a deposit, using any game, or simply browsing the xm66 platform, you are deemed to have read, understood, and fully agreed to all terms stated herein. This agreement is final and legally enforceable.

Xm66 reserves the right to modify, add, or remove any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you remain in compliance with the latest version.

2Member Eligibility

To register and use the xm66 platform, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration.
• Not appearing on any list of individuals prohibited or restricted by local law from using online entertainment services.
• Register under your own name using accurate and truthful personal information.
• Never previously banned or had an account suspended by xm66.
• Have full legal capacity to enter into a binding agreement.

3Account Registration

Each individual is only permitted to hold one (1) active account on the xm66 platform. Registering multiple accounts — whether using different names, phone numbers, email addresses, IP addresses, or payment methods — is strictly prohibited and will result in the closure of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, phone number, date of birth, and a valid email address. False or incomplete information may result in your account being suspended or terminated without compensation.

• Your account password must be kept secure and must not be shared with anyone.
• You are responsible for all activities that occur within your account.
• Please contact the xm66 support team immediately if you suspect your account has been accessed without authorisation.
• The identity verification process (KYC) must be completed before your first withdrawal is processed.

Xm66 uses 256-bit SSL encryption to protect all your registration data and account information. Two-factor authentication (2FA) is also available and strongly recommended for added security.

4Deposits & Withdrawals

All financial transactions on the xm66 platform are conducted in Malaysian Ringgit (MYR). Supported payment methods include DuitNow, FPX, Touch 'n Go, Boost, GrabPay, and major bank cards (Visa & Mastercard).

Deposit:

• The minimum deposit is RM10 unless otherwise stated in the relevant promotion.
• Deposits are processed automatically and funds will be credited to your account within seconds.
• Xm66 does not charge any processing fees on deposits made via supported payment methods.
• Deposit funds must originate from a legitimate source in the name of the registered member.

Withdrawal:

• The minimum withdrawal amount is RM30 unless otherwise stated.
• Approved withdrawal requests will be processed within 5 to 15 minutes.
• Withdrawals can only be made to a bank account registered under the same member's name.
• Xm66 reserves the right to place a withdrawal on hold for security review purposes if required.
• Failure to complete the KYC process may result in withdrawal suspension until verification is finalized.

5Bonuses & Promotions

Xm66 offers a wide range of bonuses including welcome bonuses, reload bonuses, weekly cashback, birthday specials, and a VIP loyalty program. All bonuses are subject to the specific terms and conditions stated in each promotional offer.

• The wagering requirements (rollover) for each bonus must be met before a withdrawal is permitted.
• Bonuses cannot be directly converted to cash without meeting the wagering requirements.
• Each member is eligible to claim each type of promotion once only, unless otherwise stated.
• Xm66 reserves the right to void any bonus if there is evidence of abuse or promotional fraud.
• The bonus validity period is as stated in the respective promotion's terms.
• Bonuses are non-transferable between accounts and may not be combined with other offers unless otherwise stated.

6Game Rules

The xm66 platform offers over 500 game titles including online slots, live casino with real dealers, sports betting, fish shooting, and a variety of table games. Each game has its own rules that must be followed.

• All games use a Random Number Generator (RNG) that has been audited and certified by independent international bodies.
• Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game, xm66 reserves the right to void the affected round and refund the wagered amount.
• The minimum and maximum betting limits for each game are as displayed on the game interface.
• Xm66 is not liable for any losses arising from unstable internet connections on the user's end.

7Prohibited Activities

The following activities are strictly prohibited on the xm66 platform and may result in immediate account closure and confiscation of the account balance:

• Multiple account registration — using multiple identities to obtain additional bonuses or evade restrictions.
• Use of automated software — bots, scripts, or third-party programs that automate in-game actions.
• Bonus abuse (bet splitting) — a calculated strategy to manipulate bonus terms without genuine intent to play.
• Payment Fraud — use of unauthorized payment methods, stolen card information, or fraudulent chargebacks.
• Money Laundering — using the platform to transfer or conceal funds obtained through illegal means.
• Collusion — colluding with other players to manipulate game outcomes.
• Threats or harassment — threatening, harassing, or behaving inappropriately towards staff or other players.

8Account Closure

Members may close their account at any time by contacting the xm66 support team via live chat. Before closure, ensure all pending withdrawals have been processed and the account balance has been cleared.

Xm66 reserves the right to suspend or terminate a member's account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Evidence or suspicion of fraud, money laundering, or illegal activity.
• Failure to submit the requested identity verification documents within the specified timeframe.
• Accessing the platform from a location restricted under xm66's internal regulations.
• Instructions from the relevant legal authorities.

In the event of account closure due to a terms violation, xm66 reserves the right to withhold any account balance linked to the violating activity pending the completion of an investigation.

9Liability Limit

The xm66 platform is provided on an "as is" basis. xm66 makes no express or implied warranties regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.

• Xm66 is not liable for any financial losses arising from service disruptions, technical failures, or system outages beyond our control.
• Xm66 is not liable for any losses arising from unauthorized access to your account due to your own negligence.
• Under no circumstances shall xm66's total liability to any member exceed the total deposits made by that member in the 30 days prior to the claim.
• Xm66 is not liable for any financial or personal decisions made based on information available on the platform.

10Responsible Gaming

Xm66 is committed to a healthy and responsible gaming approach. We recognize that a small number of players may experience self-control issues, and we provide the necessary tools and support.

• Daily/weekly/monthly deposit limits — set a spending limit that suits your budget.
• Loss limits — limit the maximum amount you can lose within a set period.
• Play time limits — set a time limit for your gaming sessions.
• Cool-Off Period — temporarily suspend your account for a period of 24 hours to 30 days.
• Self-Exclusion — permanently close your account if needed.

If you or a loved one is experiencing a gambling problem, please visit the Responsible Gaming for relevant guidance and support resources.

11Terms Amendment

Xm66 reserves the right to modify, improve, or amend these Terms and Conditions at any time at our sole discretion. Members will be notified of any material changes via an in-platform notice or registered email.

Continued use of the xm66 platform after any changes to the terms are published will be considered acceptance of the amended terms. If you do not agree with the amended terms, you must stop using the platform and contact customer support to close your account.

The latest version of these Terms and Conditions is always available on this page. The last updated date is displayed at the top of this document for your reference.

12Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the xm66 support team is available to assist you at any time through the following channels:

• Live Chat: Available 24/7 directly within the xm66 platform or app.
• Email: [email protected]
• FAQ: Visit FAQ page for answers to frequently asked questions.

We are committed to responding to all inquiries within 24 hours. For issues requiring immediate attention, please use the live chat feature within the platform.